Guidelines for Operating DC Charging Stations

1.Ensure Proper Connection

Before initiating the charge, confirm that the charging connector is securely attached to the vehicle’s charging port. A loose connection may not only reduce charging efficiency but also present safety hazards. Ensure the connector clicks into place or visually confirm that it is secure.

2.Check Compatibility

DC charging stations accommodate various standards like CCS and CHAdeMO. Verify that the charging cable matches your vehicle’s specifications to avoid errors or potential damage.

3. Monitor Charging Activity

Although charging at these stations is typically automated, periodically check for any alerts or error messages on the station’s display. Immediate action may be required if there are notifications of disruptions or connection issues.

4. Consider Weather Conditions

Despite being designed for outdoor use, it is advisable to refrain from charging during severe weather conditions, including thunderstorms, to avoid electrical risks.

5.Disconnect After Charging

Disconnect your vehicle once it reaches the required charge level. Overcharging may lead to unnecessary strain on both the battery and the EV charging station.

6. Care for the Charging Cable

The charging cable is vital; handle it with care. After charging, place it in its specific holder or storage area to prevent damage, and ensure it does not lie on the ground to avoid potential hazards.

7. Follow Disconnection Protocols

To disconnect, first terminate the charging session through the station’s interface or app, then remove the cable. Removing the cable abruptly without halting the charge can damage both the connector and the vehicle’s port.

8. Report Problems

Promptly Should you encounter any operational issues, such as strange noises, overheating, or error messages, cease using the station and alert the operator or maintenance team immediately. Quick reporting helps safeguard other users and the charging infrastructure.

9. Maintain Clear Surroundings

Keep the area around the charging station free from clutter to ensure easy access and minimize risks such as trips and falls or damage to the equipment.

10. Stay Updated with Software

Ensure the charging station's software is up-to-date. Some stations require regular updates to enhance performance and security. Follow the operator’s guidance for either automatic or manual updates.